Crimeware is preventing emails. Can you call me?
It is unsustainable to provide phone support for corrupted computers. When a computer has become corrupted due to malware or hardware problems, it is not possible to make a reasonable assessment over the phone. GamBlock® Video Support provides us with visual access to your computer, which helps us identify issues quickly and address them. Only a Microsoft Certified Professional and/or CompTIA A+ Certified Computer Technician should look at a corrupted computer. Ask to see credentials before taking your computer to a repair shop.
If you are able to access emails from another computer, we will guide you through the Prepare Your PC steps, which will resolve the problem in most cases. Always provide a secondary email address so that we can communicate with you, in the event that your primary emails address is inaccessible.