GamBlock® Personal is installed by a person who uses their computer for personal use only and needs immediate protection. GamBlock® Personal has been designed not to be removed.
All Customer Service staff members are fluent in English and understand the discretion and sensitivity required. Please read our Privacy Statement. We do not use automated phone systems or call centres; nor ask you for the same details after sending you to different departments.
Please Note: Customer Support begins at the date of purchase.
GamBlock® Titanium entitles you to all the features of GamBlock® Platinum and GamBlock® Gold as well as:
GamBlock® Titanium was created at the request of customers who help gamblers and gamblers who share computers with non-gamblers. GamBlock® Titanium was developed in consultation with Certified Problem Gambling Counselors and Microsoft Certified Professionals.
GamBlock® Platinum entitles you to all the features of GamBlock® Gold as well as the ability to block Stock Trading and/or Sports Scores as well as alternative renewal messages.
GamBlock® Platinum was developed at the request of sports gamblers and people who are at risk using the stock market. GamBlock® Platinum was designed in consultation with Certified Problem Gambling Counselors and Microsoft Certified Professionals.
GamBlock® Gold entitles you to alternative or no messages when gambling activity is detected, variable countdown times, changeable passwords, keep count of gambling activity and can be controlled by the person who installs GamBlock® Gold via the GamBlock® Features (which appears on the desktop) password.
GamBlock® Gold allows the person who installs GamBlock® Gold to conduct research using the GamBlock® Features. GamBlock® resumes normal operation after the person who installs GamBlock® Gold has completed their work. This feature is ideal for people who wish to protect others.
When a site is blocked a message is displayed. A countdown begins when gambling attempts persist. Websites can be submitted for analysis at anytime.
What we do:
Support is supervised by a recovering compulsive gambler who understands what you are going through. We provide Remote Support to connect to your device and talk with you to resolve your technical issue. We will call you back if we are helping other people, rather than leave you hanging on the phone. Our staff speak clear English. Translation is available.
What we don't do:
Ask you to press 1 to put you on hold and tell you that there is currently a high volume of calls until you eventually go through to the wrong department at a call centre. When you finally get through to the supposedly correct department, after being asked to repeat the same information numerous times, you are told that the person who can help you is on leave.
Premium Support includes Basic Support where email support is for the duration of the licence.
Email support is for the duration of the licence.
To download the Gamblock® Personal version, please click on the 'Download' link below.Download