Installation

Troubleshooting

Remove Gambling

Uninstall all gambling programs from your system. Some gambling programs leave menus on your browser even after a gambling program has been uninstalled. Make sure that any gambling menus are also removed. Please contact us if you need assistance.

Microsoft Windows XP Service Pack Two

Microsoft Windows XP Service Pack Two users may see the window below.

Right-click on “Click here for options” and select “Download file”.

Restore Defaults

If the File Download does not begin, settings may have been changed by advertising offers or other malicious programs and you will need to Restore Defaults in Microsoft Internet Explorer.

Open Windows Internet Explorer, select “Tools” and then “Internet Options”.

Select “Advanced”, then “Restore advanced settings” and “Reset”.

Firewall

Corporate Users

Contact your System Administrator.

Personal Users

Check your firewall settings.

PC Security

Read “PC Security”.

Contact us

If the issue persists please contact us.