FAQ
Frequently Asked Questions
GamBlock® relationships with other organizations or companies
Q: Does GamBlock® receive incentives from spyware removal companies in return for referrals?
GamBlock® Mobile
Q: How do I install GamBlock® Mobile on my phone or device?
Q: I want to purchase GamBlock® Mobile. How do I go about it?
Q: How do I send a screen shot from my mobile phone or device?
Removal during a license period
Q: I am selling my hardware. Will you remove GamBlock®?
Q: I have started working in the gambling industry. Will you remove GamBlock®?
Q: The gambler has left the small business/moved out of home. Will you remove GamBlock®?
Sites and activities
Q: Does GamBlock® block eBay or gambling exclusion sites?
Q: Does GamBlock® stop any site containing the word “gambling”?
Q: Will I be able to play free games?
Q: Does GamBlock® deny access to help sites?
Q: Why does GamBlock® activate occasionally when I am not visiting a gambling site?
Q: Can you unblock my computer from a gambling site so that I can finalize my dealings with them?
Keeping GamBlock® updated
Q: I do not have the current version of GamBlock®. Is that a problem as GamBlock® is working fine?
Q: My licence has expired. Why am I still being blocked?
Q: What should I do before sending a non-gambling report?
Protect your PC, Money and Personal Details (not applicable to mobile phones or devices)
Q: How do I use SpywareBlaster?
Q: Can you help me remove irresponsible gambling software or crimeware?
Q: My friend is very good with computers. Should I let my friend have a look at my computer?
Q: I chat with a friend who is very good with computers. Should I take their advice?
Q: I am inexperienced with computers. Can I configure my computer incorrectly?
Miscellaneous
Q: Why is image verification required when contacting GamBlock®?
Q: I purchased GamBlock® to stop my partner gambling. Can you change my setup selection?
Q: Does gambling legislation protect me online?
Q: How do I hide GamBlock® from other people?
Q: I did not download after purchasing. Do I need to pay again?
Q: Does GamBlock® have a mission statement?
Q: Does GamBlock® use email templates?
Q: Why do I need to provide a secondary email address?
Q: How will I know when it is time for renewal?
Q: Do I receive a discount for renewing my licence?
Q: How do I stop the registration page appearing?
Q: Can I buy GamBlock® for a family member or friend?
Q: Do you ever terminate technical support?
Q: Why is GamBlock® not responding to my emails?
Q: Will GamBlock® work with my browser?
